CellarPro Appliance Service & Repair

A standard wine refrigerator is a $1,000 standalone box that blasts dry, cold air. A CellarPro VS Series or Ducted Split System is an ultra-premium, architectural climate-control plant engineered to protect priceless wine collections. These systems maintain a flawless 55°F and perfect humidity while operating in absolute silence. When a high-end CellarPro Split System fails, complete replacement is an architectural nightmare. The thick insulated ductwork and heavy copper refrigerant line-sets are permanently woven deep behind the drywall and ceilings of your luxury home. Swapping to a different brand often means the existing copper lines are the wrong diameter. Upgrading requires a contractor to rip open your ceilings, tear out the drywall, and permanently compromise the cellar’s vapor barrier. Repairing your existing unit is the only way to avoid a massive, destructive construction project.

CellarPro systems utilize extreme-performance engineering. To manage thermal loads, they rely on Electronically Commutated (EC) fans, oversized condenser coils, and highly precise Thermostatic Expansion Valves (TXV) instead of cheap capillary tubes. When this complex sealed system is subjected to extreme ambient heat, the condenser can hit thermal overload. Internally, natural micro-vibrations over years of use can cause microscopic freon leaks at the copper braze joints, leading to frozen evaporator coils and total loss of cooling.

Tell us the system and what’s happening — solid ice on the evaporator coils, water overflowing onto custom woodwork, compressor shutting down in the heat, or a completely dead VS Series unit — and we’ll dispatch an EPA-certified technician, typically within 24 hours. Most CellarPro repairs are completed on the first visit and backed by our unmatched two-year parts-and-labor warranty.